Jaisli-Xamax improves absence management efficiency with grape
“The support provided during the sales and onboarding process with grape was highly professional, straightforward, and proactive. Also the technical implementation of the grape platform went smoothly. With our dedicated claims manager, we have regular case reviews and we greatly appreciate their collaborative, service- and results-oriented approach.” - Sandra Schiesser, Head of HR
Jaisli-Xamax AG is a company with around 500 employees, including 100 apprentices, specializing in electrical installations for new and renovated buildings. Approximately 80% of its revenue comes from large-scale construction projects. Their services span private customer projects, smart home solutions, and e-mobility.
Problem Solved with grape
The nine-member HR team at Jaisli-Xamax was looking for a solution to streamline the management of both short-term and long-term employee absences. They were dissatisfied with their previous short-term sick leave insurance provider, which offered insufficient support for managing short-term absences.
Jaisli-Xamax chose grape's daily sickness benefits insurance (KTG), which includes a user-friendly platform for improved absence management and simplified administration of cases. The decision was further reinforced by the excellent support and consistent guidance provided by the grape sales team throughout the decision-making process.
Benefits with grape
The grape platform offers a range of features tailored to address the company's challenges. One key feature is an alert system that notifies the company when an employee’s absence reaches 30 days - a critical point for determining long-term absence classification.
Previously, Jaisli-Xamax used separate software to track long-term absences, but lacked an integrated system to manage both short-term and long-term absences. With grape, the platform now automatically reminds the HR team when absences need to be reported as KTG cases,significantly improving oversight and process quality for absence management.
Results Achieved with grape
Thanks to the seamless integration between grape's platform and Jaisli-Xamax's HR systems, the company has achieved greater efficiency in processing absences and daily benefits. The proactive support from grape's claims department is highly valued by Jaisli-Xamax and fills a gap left by their previous insurance provider.
Collaboration with grape
Jaisli-Xamax reports that working with grape has had a positive impact on team morale. The platform’s ease of use and the improvements in absence management have been well received by the team. The collaboration with grape has been smooth and Jaisli-Xamax appreciates the innovative and customer-focused approach of the grape team.
They also appreciate grape's flexible way of working, which allows for more efficient and customized solutions. Confident in the continued success of this partnership, Jaisli-Xamax looks forward to future developments, such as enhanced absence analysis and management features, to further optimize their HR operations.
