FAQ

General
Are additional logins for the grape platform subject to a charge?

The platform and additional logins are free of charge. The customer is only charged the premium for the policy.

Is the grape platform a cloud solution?

Yes, the grape platform is a cloud solution. No application needs to be downloaded. The platform is accessed via the Internet browser.

Where is the data stored?

The data is stored on servers in Switzerland and is handled in accordance with Swiss data protection law.

How do I add a new platform user?

You can add new users to the platform via the contact form.

How can I share the health benefits with my employees?

On the “Benefits” page, you will find a “Copy link for this page” button at the top right. This link gives all employees access to the health benefits without requiring a login.

Which languages are available on the grape platform?

The platform is available in German, French, Italian and English.

Insurance
Is grape an MGA?

Yes, grape insurance AG operates with a Managing General Agent model.

Who are your risk carriers?

Quantum Life is our risk carrier.

  • Solvency ratio > 170%
  • International life and non-life insurer
  • Reinsurer: Hannover Re
  • Registered office of the company: Vaduz (LI)
Careers
What are the different steps in your interview process?
  1. Motivational Fit
  2. Role Fit
  3. Skills assessment
  4. Cultural Connect

You can find a further description of the steps on our Careers page.

How long does your interview process take?

We try to process all our new applicants within a few days and will contact you if you make it to the next stage or not. If you start the process with us, you can expect to hear back from us within 2 to 4 working days of completing a stage.